Quality Policy
The Quality Policy of MAHLE Piston Systems North America is to provide our customers with technical and commercial solutions which meet or exceed their expectations. Our keys to accomplishing this are utilizing customer input and pursuing our ten Quality Objectives.
Quality Objectives
- We want customers to be satisfied
- Internal customers are as important as external customers
- Our goal is zero defects
- All are committed to quality
- Defect prevention has priority over defect detection
- The market demands continuous improvement
- We utilize standards and procedures for the benchmark of our quality
- Management must take the lead in our quality efforts
- Our quality goals must be supported by training and education
- Our suppliers must be committed to support our quality goals
Mission Statement
It is the mission of MAHLE Piston Systems North America to provide state-of-the-art engineered gasoline and diesel engine modules, components and engineering services, which meet or exceed our customers’ expectations.
These products and services will be provided at a minimum cost in order to achieve the ultimate business goal of sustained profitability for the continued well being of our employees, our shareholders and our community.